Contact Lens Care & Direct Debit

Here at John Fell, we’re always looking to improve and support our customers. As part of the improvements, we are introducing a direct debit scheme which will simplify the way you pay and receive contact lenses.

 

Our contact lens care is our monthly direct debit plan for contact lenses. It's not just about the convenience of having lenses delivered free to your door each month, as subscribers also benefit from a free annual contact lens check and free aftercare. 

 

Our direct debit and delivery system will save you the hassle of paying and collecting each month. You’ll be notified of any upcoming payments, and you can cancel them whenever you want. What’s more, the direct debit guarantee makes this the safest way to pay.

 

Direct Debit has many benefits which include:

  • Improved Financial Management – a regular payment method which enables you to plan your cash flow accurately: you know when the funds will leave your account.

  • Reduced paperwork – with direct debit, there is only one piece of paper to sign and no more cheques to handle or standing orders to organise saving you a considerable amount of valuable time.

  • You remain in control – you will always be given at least 5 working days advance notice of the amount to be debited through your monthly statement, giving you plenty of time to query any payment.

  • Peace of mind – direct debit is an efficient and above all secure method of payment.

  • The direct debit guarantee – this means that you will receive an immediate refund in the unlikely event of any error.

 

Delivery

Direct Debit & delivery Include:

  • Delivered to your required address every month or every three months.

  • Flexible delivery days. 

No delivery

Direct Debit & no delivery Include:

  • Collect in store every month or every three months.

  • Regular supply every month or every three months.